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Quality and Training Specialist

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Job title: Quality and Training Specialist

Company: FairMoney

Job description: across all teams. Assess support interactions based on internal standards Analyze all customer service metrics (e.g. CSAT, FCR… job revolves around doing internal conversation reviews and giving feedback to support agents to improve their performance…

Expected salary:

Location: Abuja, FCT

Job date: Tue, 14 Jan 2025 23:34:08 GMT

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